Contact Information 1300 275 967 [email protected]

Why WiseMed?

At WiseMed, we specialize in delivering medication management solutions supported by clinically robust reports that revolutionize medications management reviews. Our holistic approach closes the loop between GPs, patients, case managers and other stakeholders ensuring comprehensive reviews that minimize medication-related harm and improve health outcomes and wellbeing. 

We adapt to your needs

We work around the availability of our patients. Services might be delivered outside office hours and on weekends to ensure we accommodate our patients’ convenience and comfort.

Pharmacist at Home

Refer to us

Statistics

The Pharmaceutical Society of Australia (PSA) reports on Medicine Safety 2019 & Aged Care Medicine Safety 2020, detail the extent of harm as a result of medicines use.

0
hospital admissions are due to medication-related problems
More than
0
%
of cases are preventable
$
0
billion
estimated to be the annual cost to Australian healthcare system
1 in
0
people are suffering an adverse effect from a medicine at the time they receive a Home Medicines Review

How can WiseMed help?

Our committed team of clinical pharmacists employs evidence-based practices to deliver informed guidance.

  • Conducted from the comfort of your own home
  • Promote patient autonomy, enabling choice and control
  • Address medication literacy and safety concerns
  • Counselling & coaching on health conditions in private
  • Educating the patient on the use and care of medical devices (e.g. respiratory devices, insulin pumps, etc)
  • Remove expired/old medications
  • Correspondence with GP’s and multidisciplinary team to ensure holistic care
  • Advice on alternative medications and management strategies
  • Minimize medication related problems or ADRs
  • Improved compliance and health outcomes.
  • Recommendations on use of psychotropics, anticholinergics and antimicrobials.
  • Assistance with medication reduction plans
  • Reduce hospital and nursing home admissions from medication misadventure.
  • Governance and risk management of medicines in the community
  • Correspondence with GP’s and multidisciplinary team to ensure holistic care
  • Advise if patient requires other allied health services and recommendations for inter-referral.

Who can benefit from the service?

Patients with various health needs including but not limited to:

  • Complex medication regimen and polypharmacy (taking 5 medications or taking 12 daily doses).
  • Recent changes to health (recent admission to hospital/new diagnosis)
  • Deterioration in health condition (e.g., dementia, ABI, epilepsy, respiratory, diabetes, etc)
  • Taking high risk medications requiring frequent monitoring (psychotropic medications, diabetes medications, medications affecting kidney function)
  • Lack of knowledge to use and care for medical devices
  • Diabetes management and use of insulin
  • Poor understanding of health conditions
  • Lack of adherence to prescribed regimens
  • Sub-optimal response to medications
  • Language difficulties, dexterity problems, impaired sight or confusion

About Us

WiseMed Services, a premier provider of medication management solutions, delivered by a team of highly skilled pharmacists with extensive experience in community, aged care, and disability sectors. Our specialized services in Medication Management Reviews and health optimization advice, are tailored to meet the health needs of individuals.

­By collaborating closely with GPs, specialists, case managers and other stakeholders, we aim to overcome barriers related to health, thereby improving quality of life and fostering patient-centred care. Our committed team of clinical pharmacists employs evidence-based practices to deliver informed guidance.

Recognizing the pivotal role of pharmacists in multidisciplinary healthcare, we strive to enhance health outcomes, empower patients, and facilitate holistic approaches to develop comprehensive management and medication plans.

A message from the founder

A Message from the Founder

At WiseMed, our highly skilled pharmacists pride themselves acting as knowledge brokers to close the loop between care providers and patients facing diverse health challenges and disabilities Hanan Al-Khafajy BPharm (Hons.), MPS, AACPA

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Our Mission

Our mission is rooted in enhancing quality of life and promoting patient autonomy, recognizing that every individual deserves personalized care and attention.

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Our Vision

Our vision is to empower individuals through medication awareness and personalized care, delivered by compassionate pharmacists in the comfort of their home, seamlessly communicated in their preferred language. 

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Our Values

  • Awareness
    We foster proactive medication awareness and literacy to enable informed choices.
  • Integrity
    We are committed to providing exemplary service to build a foundation of trust & confidence, empowering individuals and their families.
  • Compassion
    We go above and beyond in serving our patients nurturing meaningful connections and improving quality of life.
  • Resilience
    We navigate complex situations and continuously adapt to meet the evolving needs of our patients ensuring continuity of care and support.
  • Innovation
    We remain at the forefront of the latest research & explore different strategies .we employ evidence-based practice and high-quality patient-centred care.

Get in touch ​

Give us a call, Our staff are ready to answer any question you have.

Our Locations

Bundoora

Contact us

Ph: 1300 ASK WMS

Ph: 1300 275 967

Email

[email protected]